"While we encourage and even require authors to only file truthful reports, Ripoff Report does not guarantee that all reports are authentic or accurate. Be an educated consumer. Read what you can and make your decision based upon an examination of all available information."I think it's important for the consumer to have a platform to speak freely with other people about the choices they have to buy goods and services. It's up to the reader to be discerning about what they are reading. Websites like Ripoff Report and eatsalem.com rely on commetors to be truthful, but often, people with a vendetta will abuse the space by making exaggerated claims. These kinds of sites work best when many voices contribute opinions, giving a broader description of a particular business. When you have a complaint about a business, how do you resolve the situation?
Ripoff Report: Taco Bell
I just discovered this website recently called Ripoff Report that allows consumers to report complaints and scams and seek justice from companies who practice unfair policies. One report came in for a Taco Bell in Salem where the consumer was overcharged for a 5 Layer Burrito. It's worth reading. The site's motto is, "Don't let them get away with it.® Let the truth be known!" With websites like this, the consumer is getting more leverage in dealing with companies big and small. There is a disclaimer on the site which says: